THE BEST OF THE MARSHALL MEMO

How to energize leadership, teaching, and learning in 22 key areas

Leaders' Emotional Intelligence:

Selected Memo Summaries

In addition to nuts-and-bolts management skills, school leaders need a repertoire of interpersonal and intrapersonal skills – and the wisdom to match them to ever-changing situations. This selection of Marshall Memo summaries identifies the “soft skills” most important to school leadership, describes how leaders can build trust and deal with stress, and warns about cognitive quirks that get in the way of effective leadership. 

Questions to consider:
  • Which skills are most important to school leadership?
  • When are cognitive biases most problematic?
  • How can principals fulfill all their responsibilities without burning out?

Here's the table of contents:
 

Leaders' Emotional Intelligence


Desirable Qualities

  1. Deconstructing emotional intelligence
  2. Self-awareness 101
  3. Are you a curious person? If so, in what ways are you curious?
  4. "Résumé virtues" and "eulogy virtues"

Building Trust

  1. Can a leader admit confusion and still lead?
  2. Projecting warmth and strength as a leader
  3. A principal shares his moral compass

Dealing with Stress

  1. Managing the stresses of school leadership
  2. How making too many decisions can erode their quality

Cognitive Quirks

  1. Managing feelings, values, and expectations
  2. Dealing with the desire to be liked

Professional Learning Suggestions